Bacs Payment Schemes Ltd (Bacs) is a not-for-profit, membership based industry body which is owned by 13 of the leading banks and building societies in the UK and Europe. For almost 40 years, Bacs has been at the heart of the payments industry, and is responsible for the schemes behind the clearing and settlement of automated payments in the UK and maintaining the integrity of payment related services.

Bacs Learning is part of the Bacs Academy which offers a diverse set of materials and courses to assist organisations to properly train their customer facing staff in all elements of our payment products, processes and procedures.

At launch, Bacs Learning comprises the following e-learning courses:

The Great Balloon Race' interactive multimedia quiz

Starting from London, try to pilot a hot air balloon to Paris, then Venice, Dubai, Hong Kong and then finally Sydney by correctly answering questions on increasingly difficult areas of Direct Debiting to thoroughly test your product knowledge.

The Great Balloon Race can be played individually from the Bacs Learning portal or can be adapted for companies to run in-house as part of internal training and development programmes

Direct Debit Essentials e-course

• What is a Direct Debit?
• What safeguards does Direct Debit offer?
• How is a Direct Debit Instruction set up?
• How are Direct Debit collections made?
• What happens if a Direct Debit collection is unsuccessful?

Each module deals with a different aspect of Direct Debit and together they provide essential information that anyone involved in Direct Debit needs to make the most effective use of the Direct Debit Scheme.

Paperless Direct Debit e-course

• Introduction to Paperless Direct Debit
• Becoming a Paperless Direct Debit Originator
• Signing up customers to Paperless Direct Debit
• Risks and rewards associated with Paperless Direct Debit