A tutorial style program made up of one module giving a total study time of approximately 45 minutes.
This course is aimed at new Paperless Direct Debit Service Users and individuals within organisations where payments are already collected by Direct Debit who require a basic understanding of the workings of Direct Debit.
The IDD course covers:
What is a Direct Debit?
What safeguards does Direct Debit offer?
The procedures and best practices associated with signing up customers to Paperless Direct Debit
How are Direct Debit collections made and what are the timings associated with these?
IDD also provides:
A revision assessment - enabling you to assess your knowledge across the IDD e-learning. Each test delivers 15 questions and should take about 15 minutes to complete.
An individual who sucessfully completes the assessment is awarded a Bacs Accreditation Certificate.
